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FAQs

What exclusive benefits will I get after paying the $1 deposit?

Paying a $1 deposit unlocks three exclusive benefits:

  • Save $50 instantly: Receive a $50 cash rebate after the crowdfunding ends(Processing period is between 30-60 days after shipping completed)
  • Limited-edition custom peripherals: Receive an exclusive custom limited-edition gift - one Go3 glasses case, only available to the first 1,000 deposit backers
  • Priority shipping rights: Receive your product estimated 15 days earlier than regular backers and be the first to experience this cutting-edge technology

These benefits are exclusively for deposit backers and cannot be enjoyed by regular backers!

When will the crowdfunding project officially launch?

To bring you a more perfect product experience, our hardware team is conducting a final round of optimization and debugging. The crowdfunding is currently scheduled to launch in mid-April. Once the specific date is confirmed, we will immediately send an email notification to all deposit backers. Please keep an eye on your email and stay tuned!

Can I get a refund for my deposit at any time?

Of course! You can apply for a full refund of your $1 deposit at any time before the crowdfunding officially launches, with no additional conditions and zero risk. However, once the crowdfunding launches, the deposit will be automatically deducted from your payment and cannot be refunded separately. Please note this policy.

If the crowdfunding project fails, will my deposit be refunded?

If the project does not reach the funding goal within the set crowdfunding period, it will be considered a failed project. We will fully refund your $1 deposit to your original payment account within 7 working days, and you will not bear any risks.

Can I purchase multiple deposit benefits at the same time?

Each user is limited to 1 deposit benefit purchase, so that more users can have the opportunity to enjoy exclusive benefits. After the crowdfunding launches, you can purchase multiple products according to your needs.

How can I check my deposit payment record and benefits?

You can log in to our official website's user center to check your order records. If you have any questions, you can also contact our customer service staff for assistance.

When will the limited-edition peripheral gifts be shipped?

The limited-edition peripheral gifts will be shipped together with your purchased product, enjoying priority shipping rights and arriving 15 days earlier than regular backers.